As part of our continuous drive for quality and security, Chalkline is proud to have been certified compliant with the ISO 9001:2015 and ISO 27001:2013 standard for the delivery of consultancy, design, installation and support of IT systems.
To achieve the certifications, Chalkline’s compliance was validated by an independent auditor after demonstrating an ongoing and methodical approach to our internal processes, managing and protecting company and customer data.
ISO 9001 and 27001 are both internationally recognised standards for quality management and information security. The accreditation validates our belief in our continual improvement and helps us demonstrate that quality and security is rooted into everything we do; from business strategy to day-to-day processes within the company.
With today’s ever increasing demand for information security, ISO 27001 identifies requirements for a wide-ranging Information Security Management System (ISMS), and defines how information should be managed & handled to be considered secure, including appropriate security controls.
It will also enable Chalkline to continually make enhancements to our processes and security implementations. The increased attention will continue to confirm our obligation to meeting customer requirements and improving customer satisfaction through efficiency, quality and security.
At Chalkline we are committed to driving results based on fact, rather than on assumptions, so we can be more fixated on applying resources to the areas that will improve efficiencies.
These ISO accreditations highlight our dedication to our core values:
- Human Focus
The ‘human’ factor of a business is one we take extremely seriously. A great IT solution is only great if users adopt and enjoy using it, so any solution we suggest has this at its core. This also applies to any support services we provide – we want your users to enjoy the experience of calling us rather than find it a chore!
The technology industry is one that changes rapidly – revolutionary changes to technology products are made constantly. We invest heavily in R&D to ensure that all solutions we provide utilise the latest technologies and are best-of-breed.
Any solution we provide is either fully resilient out of the box or has options to add greater resiliency in the future. We ensure that any solution we recommend protects against any failures and will be scalable enough to support your business’ growth.
We don’t just want to be your IT supplier; we want to be your IT partner. we promise to have your company’s interests at heart in any proposal we create and in any service we provide to you. We will only suggest a solution if it’s the best fit for your business.