Law firms, boost productivity with business transformation

by | 29th July 2020

Stacks and stacks of paperwork and unbearably slow on-premise systems… Does this sound all too familiar? If so, we must share a hard truth with you:

Outdated processes and ageing technology will put a pin in your law practice’s productivity.

But it’s never too late to teach an old dog new tricks. With the help of digitally-driven business transformation, you can boost your firm’s efficiency and drive employee and client satisfaction.

What is business transformation?

Here’s a quick definition:

Business transformation refers to the process of transforming established processes, technology and people to make measurable improvements, such as increasing profitability or productivity.

For the sake of this blog post, we’ll be focusing on how technological business transformation can directly increase the productivity of your law practice.

Enable flexible working with the cloud

Cloud computing and enterprise mobility and management solutions enable the biggest business transformation of all: remote working.

Indeed, remote working is renowned for boosting productivity and overall wellbeing. In fact, 65 percent of surveyed home workers claim they’re more productive in their home than they are in the office.

Cloud case management systems, as well as secure BYOD (bring-your-own-device) policies, allow your staff to work whenever, wherever – in turn, empowering them to work flexibly alongside their home commitments and eradicate commuting times.

Increase collaboration with apps

Do your lawyers, clients, and partners struggle to stay in touch outside (or indeed inside) of the office?

Fortunately, cloud-based applications, such as the Microsoft 365 suite, encourage cross-organisation collaboration. To be more specific, these intuitive and highly secure apps encourage your law practice to:

  • Store and share documents easily. Applications such as OneDrive and SharePoint allow you to share documents with your attorneys, clients and partners. Additionally, documents that require collaboration, such as contracts, can be worked on in parallel without the need for paper-printed copies.
  • Get in touch fast. Need some advice? Or a call with a team member? Video calling software and IM enable your firm to communicate easily.
  • Share knowledge and case information. Storing case documents in filing cabinets is unproductive. Cloud-based storage platforms make essential information accessible to everyone who needs it, whenever they need it.

Microsoft 365 and similar suites streamline your firm’s operations so that your employees can stay as productive as possible.

Speed-up everyday processes

Whether you’re looking to streamline client services or in-house processes, embracing transformative technologies can help. Certain processes you may want to adopt are:

  • Robotic process automation (RPA). Automating manual tasks can save time and costs. There are many use cases within the legal sector, including chatbots (that can offer expert advice without intervention) and regulatory robots that monitor and update regulatory changes.
  • Electronic signatures. Implementing e-signatures in case management processes can speed-up document turnaround by 80 percent.
  • AI-driven processes. Artificial intelligence can streamline many manual practices, such as computing billing rates (e-billing), drawing insights from Intellectual Property, and automating documentation through templates.

Transform your practice

Did you know that 68 percent of law organisations and firms increased their profits by leveraging technology?

Technological business transformation and digital disruption can pave the way for legal success. From flexible working initiatives to cloud-based applications and automation, there are a plethora of ways your practice can shake up your processes to achieve greater productivity.

Interested in finding out more? Get in touch with our team.

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