Employees leaving a firm is a natural part of business. Many that leave their current employment do so on good terms. However, not managing their exit from the business properly, especially when it comes to identity and access management, can leave your business...
Harry Boyne
Should I use Microsoft UK data centres?
In September 2016, Microsoft was officially declared as the first global public cloud provider to offer a complete and trusted cloud solution from data centres in the UK. This news was well received. We immediately saw the adoption of some of the services from...
Dropbox for business: bringing teams and content together
If you're like us, you're always seeking out technology and applications that will make you more efficient at work, enabling you to accomplish more. The hunt is always on for digital transformation tools that allow you to “work smarter, not harder”. While there are...
IT Project Management: How we deliver IT projects on-time and on-budget.
Planning for projects can, at times, be a challenging anddaunting prospect, especially when overhauling IT infrastructure is concerned. But our highly skilled and experienced project management teamare here to help. Together, we can make IT project management...
How to use SimplyFile to reduce time spent filing emails
I wanted to share with you another application we have found that can vastly improve your level of efficiency. On average, how many hours each week do you think individuals spend on email ‘admin’? The average employee spends 28% of their working week on email....
What’s Enterprise Mobility + Security? (And why you need it)
What is enterprise mobility? And why is it so prevalent today? EM+S integrates Mobile Device Management (MDM), Identity and Access Management (IAM), and Mobile Application Management (MAM) with enterprise-grade security solutions to provide businesses with the...
Windows Server 2008/R2 Reaches End of Support in 2020
Only last month we wrote a blog that detailed Microsoft’s SQL Server 2008 reaching end of support in July 2019. Now, we’d like to bring to your attention to the fact that on the 14th January 2020, support will be ending for Windows Server 2008, and Windows Server 2008...
It’s important to escalate
As much as we'd like to be able to deal with all issues ourselves, sometimes this is not possible and so we need to pass it to a more senior colleague to assist. Escalation between different levels of IT Support is a standard process in modern IT companies. There is...
How we support you (2017 edition)
Update: a 2024 version of this article has been published here. From monitoring to end user remote support, we have a myriad of tools that we use on a daily basis to provide the best possible support to our clients across the globe. While our clients may never see...